Digital ID, short for Digital Identity, is a unique representation of an individual, organisation, or device in digital form—a virtual representation of your physical ID. It typically includes information such as personal attributes, credentials, and authentication methods.
What Digital ID offers...
Security
It enhances online security by providing a reliable means of verifying the identity of individuals or entities, reducing the risk of identity theft and fraud
Convenience
Digital IDs streamline access to online services, making it easier for individuals to access government and commercial services without needing physical presence.
Efficiency
It reduces paperwork and administrative burdens associated with identity verification, leading to more efficient and cost-effective processes for government.
Accessibility
Digital IDs can improve access to critical services for individuals who may have difficulty accessing physical offices due to geographic or mobility constraints.
Trust
Linking digital IDs to a secure infrastructure like NPKI establishes trust in online transactions, fostering greater confidence in digital interactions.
Legal Validity
In many jurisdictions, digital signatures created using Digital IDs have legal validity, making them suitable for contracts and official documents.
Business Opportunities
Digital identity is a natural source of new business opportunities, enabling many applications.
Sharing Reliable Data
Verified government data for digital services builds trust, fostering a single, reliable data source through the Once-Only-Principle.
Get started in 5 easy steps...
Take a few minutes to go through the policies, instructions for self-onboarding and the terms and conditions before continuing to the next step
To verify that it is you, you are required to scan your face with your phone camera. The app will load and process your image. If you are unable to scan your face, you can use the route to activate your digital ID.
You are also required to scan four of your fingers in the self-activation process. You can choose either hand and record the hand with your phone camera to scan. If you are unable to scan your face, you can use the route to activate your digital ID.
Your digital ID is now active and ready for use!
Go to your nearest Huduma Centre and ask for assisted activation for your Digital ID. If visiting the Nairobi Head Office, make sure to book an appointment forehand. Make sure to carry your National ID card to facilitate the process.
The Huduma officials will scan your ID for identification and send a request to your eCitizen app to scan the QR code that shows up.
The Huduma official will scan your fingerprints using their official devices to verify your identity.
You will choose either your phone number or email address adn receive an OTP verification before your digital ID is activated.
Your digital ID is now active and ready for use!
Faqs
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Anyone who is a Kenyan citizen, resident or foreigner can access the eCitizen platform by simply registering for an account.
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Having an eCitizen account allows Kenyan citizens access to all government services, while Foreigners/Residents users have access to some government services conveniently through one click of signing in.
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The eCitizen Wallet allows users to make electronic transactions, such as bill payments and mobile recharges. It can also be used to transfer money from one account/platform to another, providing a convenient and secure alternative to physical wallets.
By using a digital wallet, individuals can access their financial information and make transactions without the need for cash or credit cards.
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Download the app on Google Play Store for FREE and Register/Log in and proceed to pay for your services through the eCitizen wallet.
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• Go to Google Play Store and download eCitizen Gava Mkononi App.
• Click on register and enter your details.
• Sign in and access the government services you desire.
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As long as you have the eCitizen mobile app, you have access to your wallet.
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eCitizen mobile app has a wallet which you can use to pay for services.
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You can conveniently load your wallet by linking it to mobile money, card or Pesalink.
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We have a two-step authentication once you key in your password you are prompted to enter an OTP that is sent to your phone number/Email. One cannot change your details as one is prompted to put an OTP on your registered phone number for a change to take place.
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A digital identity is a digital representation of a user’s identity information, like their name and age. It also contains other information, like address, or biometric information, like a fingerprint or face scan.
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You will be required to scan your face or fingerprint, which will be captured into the system as your unique identifier.
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It’s purely a self-onboarding process which is fast and easy. The instructions are well laid out for you.
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The digital ID allows you to quickly verify yourself as a citizen, or foreigner visiting or living in Kenya whenever you are accessing any government services.
Help & Support
- Write us
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Email:
support@ecitizen.go.ke - Visit us
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Find us at:
Any Huduma Center nationwide - Call us
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Mon-Fri from 8am to 5pm
+254207903260